Understand how you should create and customize knowledge base articles that answer questions visitors.
- In your HubSpot account, navigate to Service > Knowledge Base.
- In the upper right, click Create article.
- In the article editor, enter a title and subtitle, then write the body of the article.
- In the rich text toolbar, you can apply limited formatting and add assets like videos, links, and images. Learn more about editing content with the rich text toolbar.